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The platform

Everything marketplace operations, in one system.

Six capabilities, one platform: content syndication, listing management, order routing, automation, settlement reconciliation, and kits & bundles — running your marketplace operations end to end.

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01 · Content syndication

Map your catalog once. Publish it everywhere.

Every marketplace wants your product data in a different shape. Acenda's templates and attribute mappings — using AI when relevant — transform your catalog into each channel's required format — sizes, categories, images, compliance fields — so listings go live faster with fewer rejections.

  • Reusable templates per channel and category
  • Validation against channel requirements before you submit
  • One source of truth — updates flow to every channel
Attribute mapping catalog → Target Plus
title product_name
color color_family
images[] main_image + alt
size size_chart_value
248 products validated · ready to publish
Listing status all channels
Canvas Tote — Natural Walmart Live
Canvas Tote — Natural Target Plus Live
Trail Bottle 32oz Nordstrom In review
Trail Bottle 32oz Macy's Needs images
02 · Listing management

Every listing, every channel, one screen.

Create, update, and monitor listings across 100+ channels without logging into a single seller portal. See what's live, what's in review, and what needs attention — and fix it from the same place.

  • Bulk updates across channels in one action
  • Listing status and errors surfaced per channel
  • Pricing and inventory kept in sync automatically
03 · Distributed order management

Orders route themselves.

Rules decide where each order goes — a warehouse, a 3PL, Amazon MCF, Walmart WFS, or your ERP — based on inventory, location, and cost. Tracking flows back to the channel, and orders reroute when something changes.

  • Rules-based routing across locations and partners
  • Safety stock and buffers to prevent overselling
  • Reroute stuck orders without touching the channel
  • Settlement reconciliation — marketplace payouts matched to orders
Routing rules evaluated in order
IF West Coast + in stock at Reno → Warehouse · Reno
IF 2-day promise + Prime-eligible SKU → Amazon MCF
IF Oversize or freight → 3PL · East
ELSE Everything else → ERP default
Alerts monitoring
2 orders unrouted > 4 hours
Wayfair · suggested: reroute to 3PL East
Low inventory: Trail Bottle 32oz
Nordstrom · 14 units left · threshold is 20
Target Plus category update handled
Target Plus · 36 listings remapped automatically
04 · Automation & visibility

Stay ahead of issues before they reach your customers.

Late orders, routing failures, low stock, changed channel requirements — Acenda watches for the things that quietly break marketplace operations and tells your team while they're still easy to fix.

  • Alerts for late, stuck, unrouted, or canceled orders
  • Inventory sync with safety stock rules
  • Reporting across sales, orders, and channel health
05 · Settlement reconciliation

Every payout, checked against every order.

Acenda automatically compares marketplace settlements with the orders you shipped and flags discrepancies — short pays, missing orders, unexpected fees, and duplicate deductions — so nothing leaks between what you sold and what you were paid.

  • Settlements matched to shipped orders automatically
  • Discrepancies flagged with the order-level detail to dispute them
  • Fees and deductions itemized per channel
Settlement · Macy's · Aug 14 2,184 orders
Matched to shipments2,171 ✓
Short-paid orders9 flagged
Unexpected fees3 flagged
Missing from settlement1 pending
$412.88 recoverable — flagged with order-level detail, ready to dispute.
Queen 5-Piece Bedding Set BUNDLE-QN5
Comforter, queen×1
Flat sheet, queen×1
Fitted sheet, queen×1
Pillowcases×2
Inventory tracked at the component level — the bundle shows in stock only when every piece is.
06 · Kits & bundles

Sell sets. Ship components.

Build kits and bundles from the SKUs you already carry — like a queen 5-piece bedding set — and list them as a single product on every marketplace. Acenda keeps component inventory in sync and breaks each bundle order back into its pieces for fulfillment.

  • One listing per bundle, on every channel
  • Component-level inventory prevents overselling
  • Orders explode to components for your 3PL or warehouse
New · Acenda IQ

Ask your marketplace data anything.

Sales trends, stuck orders, low stock, channel health — in plain English, from live data. Included for Acenda clients during beta.

Beta · included for every Acenda client
Which orders are stuck today?
3 orders are unrouted over 4 hours — all Wayfair, all oversize SKUs. Want me to reroute them to 3PL East?

What teams ask Acenda IQ

Track performance

Sales, orders, AOV, and revenue — today, this week, month-to-date, year-to-date, or by channel.

"How did Walmart do last week?"
Catch issues faster

Pending, unrouted, late, stuck, canceled, or unshipped orders — surfaced so your team fixes the right thing first.

"Which orders are at risk of missing SLA?"
Understand your catalog

Top sellers, low inventory, returns, fulfillments, listing status, and marketplace activity across channels.

"What's about to stock out?"
Open by design

Bring your own AI. Acenda speaks MCP.

Acenda IQ runs on Acenda's MCP server — the same open protocol that lets you connect tools like Claude directly to your marketplace data and workflows. Ask questions, investigate issues, and take action from wherever your team already works.

Connect to Acenda's MCP
Claude MCP Acenda
Structured, live access to sales, orders, catalog, inventory, fulfillment, returns, and reports — with your permissions intact.

It fits the stack you already have.

ERPs, webstores, PIMs, 3PLs, shipping tools — Acenda connects to 100+ technologies, so nothing gets ripped out.

Shopify NetSuite SAP ShipStation Salsify Mirakl ShipBob SPS Commerce
Browse all integrations →

See the platform on your catalog.

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