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The platform

Everything marketplace operations, in one system.

Six capabilities, one platform: ListingMagic™, listing management, order routing, automation, settlement reconciliation, and kits & bundles — running your marketplace operations end to end.

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ListingMagic™ mascot
01 · Acenda IQ ListingMagic™

Create listings “automagically.”

Now in beta

ListingMagic™ combines AI with Acenda's structured product data model to create listings across multiple marketplaces automatically. It reads your master record, maps every attribute to each channel's schema, and publishes channel-ready listings — no per-marketplace spreadsheets.

Learn more about ListingMagic™ →

And it doesn't stop at publish. Acenda IQ continuously monitors listing errors across every channel and resolves them — mapping a rejected value, filling a missing attribute, resubmitting — with each change logged and reversible.

  • ✓Auto-creates listings across marketplaces from your master record
  • ✓Maps attributes and values to each channel's schema
  • ✓Continuously monitors and resolves listing errors
  • ✓Every change logged and reversible
Baby giraffe plush toy
Your product
Baby Giraffe Plush Toy, 12in
SKU BG-PLU-12Soft plushTan & cream12in4 images
↓ListingMagic™ generates
Target PlusToys › Stuffed Animals
Baby Giraffe Plush Toy, 12in, Ultra-Soft Stuffed Animal, Tan & Cream
24 fields ✓
WalmartToys › Plush Toys
Baby Giraffe Plush Toy 12in – Soft Stuffed Safari Animal, Tan & Cream
31 fields ✓
Macy'sKids › Toys
Baby Giraffe 12in Plush in Tan & Cream
18 fields ✓
WayfairBaby & Kids › Stuffed Animals
Ultra-Soft Baby Giraffe Plush, 12in
22 fields ✓
4 listings · validated · readyPublish all →
Listing status all channels
Canvas Tote — Natural Walmart Live
Canvas Tote — Natural Target Plus Live
Trail Bottle 32oz Nordstrom In review
Trail Bottle 32oz Macy's Needs images
02 · Listing management

Every listing, every channel, one screen.

Create, update, and monitor listings across 100+ channels without logging into a single seller portal. See what's live, what's in review, and what needs attention — and fix it from the same place.

  • ✓Bulk updates across channels in one action
  • ✓Listing status and errors surfaced per channel
  • ✓Pricing and inventory kept in sync automatically
03 · Distributed order management

Orders route themselves.

Rules decide where each order goes — a warehouse, a 3PL, Amazon MCF, Walmart WFS, or your ERP — based on inventory, location, and cost. Tracking flows back to the channel, and orders reroute when something changes.

  • ✓Rules-based routing across locations and partners
  • ✓Safety stock and buffers to prevent overselling
  • ✓Reroute stuck orders without touching the channel
  • ✓SettlementSentry™ — marketplace payouts matched to orders
Routing rules evaluated in order
IF West Coast + in stock at Reno → Warehouse · Reno
IF 2-day promise + Prime-eligible SKU → Amazon MCF
IF Oversize or freight → 3PL · East
ELSE Everything else → ERP default
Alerts monitoring
2 orders unrouted > 4 hours
Wayfair · suggested: reroute to 3PL East
Low inventory: Trail Bottle 32oz
Nordstrom · 14 units left · threshold is 20
Target Plus category update handled
Target Plus · 36 listings remapped automatically
04 · Automation & visibility

Stay ahead of issues before they reach your customers.

Late orders, routing failures, low stock, changed channel requirements — Acenda watches for the things that quietly break marketplace operations and tells your team while they're still easy to fix.

  • ✓Alerts for late, stuck, unrouted, or canceled orders
  • ✓Inventory sync with safety stock rules
  • ✓Reporting across sales, orders, and channel health
SettlementSentry™ mascot
05 · SettlementSentry™

Every payout, checked against every order.

Acenda automatically compares marketplace settlements with the orders you shipped and flags discrepancies — short pays, missing orders, unexpected fees, and duplicate deductions — so nothing leaks between what you sold and what you were paid.

  • ✓Settlements matched to shipped orders automatically
  • ✓Discrepancies flagged with the order-level detail to dispute them
  • ✓Fees and deductions itemized per channel
Settlement · Macy's · Aug 14 2,184 orders
Matched to shipments2,171 ✓
Short-paid orders9 flagged
Unexpected fees3 flagged
Missing from settlement1 pending
$412.88 recoverable — flagged with order-level detail, ready to dispute.
ReviewsRetriever™ mascot
06 · ReviewsRetriever™

Your reviews, fetched and delivered to every marketplace.

Coming soon

A new listing with zero reviews converts like a stranger. ReviewsRetriever collects the reviews you already have from your own storefront, screens them against each marketplace’s content rules, and syndicates the ones that pass — so new listings launch with social proof from day one.

  • ✓Collects reviews from your storefront and connected channels
  • ✓Scans each review for marketplace policy violations before it ships
  • ✓Syndicates approved reviews to marketplaces that accept them
Join the alpha waitlist →
Review sync · Trail Shell JacketPreview
★★★★★4.8 · 312 reviews collected
Collected from your Shopify store312
Passed policy screen298 ✓
Held — contains URL or promo14
Syndicated to Target Plus298 ✓
Queued for Macy’s298
Illustrative. Syndication availability depends on each marketplace’s review program.
Queen 5-Piece Bedding Set BUNDLE-QN5
Comforter, queen×1
Flat sheet, queen×1
Fitted sheet, queen×1
Pillowcases×2
Inventory tracked at the component level — the bundle shows in stock only when every piece is.
06 · Kits & bundles

Sell sets. Ship components.

Build kits and bundles from the SKUs you already carry — like a queen 5-piece bedding set — and list them as a single product on every marketplace. Acenda keeps component inventory in sync and breaks each bundle order back into its pieces for fulfillment.

  • ✓One listing per bundle, on every channel
  • ✓Component-level inventory prevents overselling
  • ✓Orders explode to components for your 3PL or warehouse
New · Acenda IQ

Ask your marketplace data anything.

Sales trends, stuck orders, low stock, channel health — in plain English, from live data. Included for Acenda clients during beta.

Learn More
Which orders are stuck today?
3 orders are unrouted over 4 hours — all Wayfair, all oversize SKUs. Want me to reroute them to 3PL East?

What teams ask Acenda IQ

Track performance

Sales, orders, AOV, and revenue — today, this week, month-to-date, year-to-date, or by channel.

"How did Walmart do last week?"
Catch issues faster

Pending, unrouted, late, stuck, canceled, or unshipped orders — surfaced so your team fixes the right thing first.

"Which orders are at risk of missing SLA?"
Understand your catalog

Top sellers, low inventory, returns, fulfillments, listing status, and marketplace activity across channels.

"What's about to stock out?"
Open by design

Bring your own AI. Acenda speaks MCP.

Acenda IQ runs on Acenda's MCP server — the same open protocol that lets you connect tools like Claude directly to your marketplace data and workflows. Ask questions, investigate issues, and take action from wherever your team already works.

Connect to Acenda's MCP
Claude ⇄ MCP ⇄ Acenda
Structured, live access to sales, orders, catalog, inventory, fulfillment, returns, and reports — with your permissions intact.

It fits the stack you already have.

ERPs, webstores, PIMs, 3PLs, shipping tools — Acenda connects to 100+ technologies, so nothing gets ripped out.

Shopify NetSuite SAP ShipStation Salsify Mirakl ShipBob SPS Commerce
Browse all integrations →

Platform FAQ

What does the Acenda platform do?

Acenda connects your product catalog to 100+ retail marketplaces and manages listings, inventory, pricing, orders, fulfillment routing, returns and settlement from one admin — alongside the ERP, WMS, 3PL and storefront systems you already run.

What is ListingMagic™?

ListingMagic™ is an Acenda IQ feature that combines AI with Acenda’s structured product data model to create channel-ready listings across marketplaces and continuously monitor and resolve listing errors. It is currently in beta; email support@acenda.com to join.

What is SettlementSentry™?

SettlementSentry™ compares each marketplace settlement with the orders you shipped and flags fees, refunds and adjustments order by order, so finance can reconcile payouts without matching statements by hand.

Does Acenda replace my ERP or warehouse system?

No. Acenda connects to your existing systems and applies each channel’s requirements in between. You define which system owns catalog, stock, pricing and fulfillment data.

What is Acenda IQ and the MCP server?

Acenda IQ lets you query your marketplace data in plain English from the AI assistant you already use — ChatGPT, Claude, Gemini or Grok — through Acenda’s MCP server. See the MCP page for setup.

How is Acenda priced?

Acenda is a flat rate per channel, never a percentage of sales. Book a demo for a quote based on your channels and setup.

Let us show your catalog on Acenda.

Book a 30-minute demo. We'll walk through your catalog, your channels and your systems — and show how Acenda runs them together.

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