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Integrations / ShipHero
Integration guide

Integrate ShipHero with Acenda.

This integration puts fulfillment on autopilot. Routing rules send the right orders to ShipHero automatically, with inventory levels and tracking synced back to Acenda and out to every marketplace.

ShipHero logo
ShipHero
3PL & fulfillment
Product dataSynced
Inventory levelsTwo-way sync
OrdersRouted automatically
TrackingBack to every channel

How the integration works

01
Connect

Authorize the connection between ShipHero and Acenda. Our team helps configure the data flows during onboarding.

02
Map & standardize

Acenda standardizes the data moving between ShipHero, your marketplaces, and the rest of your stack — once.

03
Operate

Products, inventory, orders, and tracking flow automatically, with alerts watching for anything that needs attention.

Quick answers

What does the ShipHero integration do?

Acenda sends ShipHero the orders it should ship, pulls warehouse inventory counts back into Acenda, and receives tracking numbers and cancellations as they happen.

What do I need to connect ShipHero?

An active ShipHero account and a Refresh Token generated by adding Acenda as a third-party developer in ShipHero. Acenda uses it to renew access automatically.

Can Acenda include ShipHero incoming inventory?

Yes. The sell_ahead option includes ShipHero's incoming, not-yet-received inventory in the stock Acenda syncs out. Leave it off to sync only on-hand stock.

Run ShipHero and your marketplaces as one system.

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