Every Acenda client gets 1:1 training with our Seattle-based training team — included in your monthly fee. No training packages, no per-seat charges, no fine print.
Our Seattle-based training team works with you one-on-one — from your first login to advanced workflows. As many sessions as you need, included in your monthly fee.
Schedule TrainingLearn at your own pace with our video library and help guides — step-by-step walkthroughs of every part of the platform.
Browse the training video library →We run support on Intercom for quick response to tickets — and everyone at Acenda, from engineers to the C-suite, is active in customer support.
Look for the blue chat button in the corner of Acenda admin. Click it to chat with live Acenda support during standard business hours (Pacific time).
Onboarding is white-glove from day one. Our team makes sure your integrations are perfect and your catalog is set up exactly right — before you go live, not after.
Yes. Every Acenda client gets 1:1 training with the Seattle-based training team, included in your monthly fee. There are no training packages and no per-seat charges.
As many as you need. Sessions run one-on-one, from your first login to advanced workflows.
A typical new launch takes 32 calendar days. Migrating from another channel partner typically takes 14 days.
Onboarding is white-glove from day one. The team connects and tests your storefront, ERP, and 3PL, maps and validates your listings to each channel's requirements, and trains your team 1:1 before launch.
Click the blue chat button in the corner of Acenda admin to chat with live Acenda support during standard business hours, Pacific time. You can also learn at your own pace with the training video library and help guides.
Want to see how onboarding works?
Book a DemoOr or contact us.
