Skip to main content
Acenda
Log in Book a Demo
Book a Demo
Channels / Macy's / What Acenda handles
Macy's guide

What Acenda handles for Macy's Marketplace

Quick answer

Macy's publicly lists Acenda among the selected feed aggregators that Macy's Marketplace sellers can use to upload their items. After Macy's approves you, Acenda maps your catalog to Macy's attributes and standard color and size values, syncs stock and prices, moves orders, tracking, cancellations, and returns, and reconciles weekly payouts order by order. Acenda does not approve sellers, ship orders, or issue refunds.

This page is part of the sell on Macy's Marketplace guide.

Last reviewed: October 8, 2026 · Based on Macy's public information.

Book a DemoExplore all channels →
ListingsAttributes, standard color and size, required-field and image checks, Suggested Fixes.
Inventory and pricingMulti-warehouse, buyable only with stock.
OrdersIn; tracking, cancellations, and returns back.
PayoutsWeekly escrow payouts matched to orders.
Other department storesBloomingdale's, Nordstrom, Kohl's, and Lowe's on the same connector.
Not Acenda's jobApproval, shipping, refunds, Macy's terms.

What does Acenda do on Macy's Marketplace?

After Macy's approves your brand, Acenda is the layer between your catalog and the channel. Each block below is the short version. The linked page owns the detail.

  • Listings and Suggested Fixes. Acenda maps your catalog to Macy's category attributes, checks required fields and image counts before sending, and returns rejections as plain-language Suggested Fixes. Detail: Macy's product listings.
  • Attributes and standard values. Colors and sizes use Macy's standard values rather than brand marketing names. Acenda keeps your original values and maps them in a channel-specific version. Detail: Macy's product attribution.
  • Size and color variants. Each variant needs its own GS1-certified UPC and a distinct standard color and size. A duplicate combination can hold the family. Detail: size and color variants.
  • Images. Some categories need several images, and links must point at the image file. Detail: Macy's image requirements.
  • Inventory and pricing. Acenda syncs stock and prices, including multi-warehouse setups, so approved items stay buyable when there is inventory. Detail: inventory and pricing.
  • Orders and fulfillment. Orders come in. Tracking, cancellations, and returns go back, inside the 48-business-hour ship window. Detail: orders and fulfillment.
  • Returns and settlement. Acenda matches weekly J.P. Morgan escrow payouts to the orders, refunds, and adjustments behind them. Detail: returns and settlement.

Is Acenda listed by Macy's?

Macy's publicly lists Acenda among the selected feed aggregators that Macy's Marketplace sellers can use to upload their items.

Acenda is an approved, pioneer partner of Macy's Marketplace and has been part of Macy's Marketplace since day one.

An introduction or nomination is not approval. Macy's makes the final decision. Acenda does not decide acceptance.

One connector for Mirakl department stores

The same underlying connector supports Bloomingdale's and other department-store marketplaces, including Nordstrom, Kohl's, and Lowe's. Adding another storefront is setup, not a new build. Everything still runs from one catalog: one product record, with a channel-ready version for each store.

How the two Macy's, Inc. storefronts differ is on Macy's vs Bloomingdale's Marketplace. The Bloomingdale's seller guide is sell on Bloomingdale's.

What Acenda does not do

Acenda does not approve brands, decide acceptance, set Macy's terms, ship orders, issue refunds, or guarantee a go-live date. Your warehouse or 3PL ships. Macy's decides who sells.

Launching

The readiness path is on launching on Macy's.

Frequently asked questions

Does Acenda ship Macy's Marketplace orders?

No. Your warehouse or 3PL ships. Acenda brings orders in and sends tracking, cancellations, and returns back to Macy's.

Can Acenda sync stock from more than one warehouse to Macy's?

Yes. Acenda syncs stock and prices, including multi-warehouse setups, so approved items stay buyable when there is inventory and hidden when there is not.

How does Acenda show Macy's listing errors?

As plain-language Suggested Fixes tied to the product and field, so your team can correct and resubmit.

Keep reading

Sell on Macy's MarketplaceThe full seller guide.Launching on Macy'sReadiness before go-live.Product listingsAttributes, images, and Suggested Fixes.Orders and fulfillmentThe 48-hour ship window.Returns and settlementReturns processing and weekly payouts.Macy's Marketplace feesIndustry-standard fees, separate from Acenda's.

Want to see the connection on your catalog?

Book a Demo

Book a demo and we'll walk through the fees for your setup.