Is Mirakl a direct retail marketplace where consumers buy products?
Mirakl provides enterprise marketplace software to major retailers. You sell directly through the retailer's branded storefront (e.g., Macy's, Lowe's) while operating under that retailer's seller program.
Which Mirakl marketplaces can I connect through Acenda?
Acenda connects to Mirakl-powered marketplaces including Macy's, Bloomingdale's, Nordstrom, Kohl's, Lowe's, and Ulta Beauty, and more. Each retailer still decides who sells.
Does connecting through Acenda guarantee retailer approval?
No. Technical connectivity and commercial admission are separate. Retailers evaluate sellers independently based on assortment relevance, brand fit, and operational capability.
Do I still need Mirakl Connect?
No. Acenda connects directly to each retailer's Mirakl marketplace, so vendors do not need Mirakl Connect. Mirakl Connect can still be useful for channel discovery, but Acenda handles the operations — aggregating multi-warehouse stock, routing orders to ERP/WMS endpoints, and unifying Mirakl sales with non-Mirakl channels.
How does Acenda handle multi-warehouse fulfillment and 3PLs?
Acenda's Distributed Order Management (DOM) aggregates available stock across physical warehouses and 3PL locations into a sellable inventory total, then routes incoming marketplace orders to the optimal fulfillment center based on location and stock availability.
What happens when a product listing is rejected by an operator?
Acenda surfaces the retailer's exact attribute-level error code (e.g., missing required attribute, invalid picklist value, image resolution below minimum) so your team can correct data and resubmit.
How are Acenda's fees structured?
Acenda's platform fee is a flat rate per channel, never a percentage of sales, so it does not grow with your gross merchandise value (GMV). Book a demo and we'll walk through the fees for your setup.